Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy outlines how Riverbanks collects, uses, and safeguards your information. This policy is effective as of April 2026.

Profile Information

We may collect your name, email, location, phone number, and other relevant details to provide personalized experience.

Photo ID

We may request copies of your government-issued ID, medical credentials, and education certificates to comply with local regulations and training requirements. If necessary, we may also collect your signature for authentication or agreement.

Employment Information

When you use our website, app, or other platforms to seek employment, we collect information such as your job title, interests, resume, cover letter, and work history. This information is used to process your application and match you with suitable opportunities.

Upon registration, we may use your email or phone number to contact your references, previous supervisors, or colleagues for additional information. This supports efficient processing of your application.

• We will never request that you send documents such as your ID, license, or education certificates through WhatsApp or social media.
• We may use WhatsApp only to provide updates, answer general inquiries, and maintain communication with our customer care team.

Referral Program

If you refer someone to Riverbanks, we may use the contact details you provide, such as their email address, to contact them. By sharing their information, you confirm you have obtained their consent.

External Links & Privacy

To support your professional journey, Riverbanks provides links to helpful external resources. Please note that Riverbanks does not control, and expressly disclaims all liability for, the content, security, or data privacy practices of these third-party websites.

By accessing an external link, you assume full responsibility for your navigation and personal data. We encourage you to review the independent privacy policies of any external site you visit.

How We Protect Your Information

Privacy is a fundamental right of every Canadian.

We never sell your personal information.

Your personal information is stored securely and is accessible only to authorized personnel.

To remove your personal information from our database, email support@riverbanks.ca or write to us at 1881 Steeles Avenue West, Suite 173, Toronto, Ontario, M3H 0A1